Cancellation Policy
Peak Season Cancellations (May-October): Due to high demand and the impact one reservation has on bookings of the entire guest side for families, friends, destination weddings, and corporate retreats, bookings made for peak season are subject to a more rigid cancellation policy. Requests to cancel made within 3 months of your stay will be refunded in full, minus the $50 processing fee. After that, we will repost your stay to be rebooked by others and issue a refund for any nights rebooked.
Off Peak Season Cancellations (November-April): The same cancellation policy as above applies, with additional protection for a refund (minus the processing fee) if a 48 hour notice is given if cancelling due to inclement weather. For fly-in guests to CMX, a refund (minus the $50 processing fee) will be given if your flight is cancelled due to weather or a future reservation can be made.
Guests with direct bookings must formally request to cancel a reservation through the link below. A $50 processing fee will apply.
VRBO and AIRBNB have their own policies so see their website for instructions to cancel.
VRBO and AIRBNB have their own policies so see their website for instructions to cancel.